If your computer system is connected to the IPv6 to access the internet, then you have made your internet access future-proof. But even modern devices can still fail sometimes. And just like the old IPv4, the IPv6 can get no network access on Windows 10.
The IPv6 protocol has been around for decades. While it is considered the next generation of internet access, IPv4 is not about to go away anytime soon. In fact, the majority of computers around the world are still reliant on IPv6. Add to the fact that internet service providers or ISPs still support IPv4.
So if you belong to the few that uses the IPv6 connection, you would be having a slight difficulty when your connection is suddenly lost. There is not much support for IPv6 issues yet. But few still mean that there are some. So this article is where the few stands out. If you are an IPv6 or your computer system uses an IPv6 connection, this article is your solution. We will fix the IPv6 no network access on your Windows 10.
How to Fix IPv6 No Network Access on Windows 10
Method 1: Reset IPv6
Since we are talking about a solution for Windows 10, the approach would be a lot easier. You see Windows 10 has created some shortcuts to previous Windows services that are usually some commands away. Let’s start.
- The first thing we should do is to access the Command Prompt (Admin) or the Windows PowerShell (Admin). To do this, hover your mouse on the Windows Start menu icon and right-click to show the list of Windows services available behind it.
- You should see the Command Prompt (Admin) or the Windows PowerShell (Admin) in there, click on it to launch the command window.
- On the command window, type netsh winsock reset catalog and press Enter key.
- Then type netsh int ipv6 reset reset.log and press the Enter key again.
- Now the issue should be fixed by now. To check and make sure that these commands have taken effect you may close the command window now and restart your computer.
- As soon as the computer reboots, check your internet if it is functional already.
Method 2: Update Network Adapter Driver
Sometimes the problem is just as simple as an outdated network driver or a faulty one. It could be that a recent automatic update failed or that some of your recent operations damaged the network driver entirely. If this is the case, here is what you should do.
- Put your mouse on the Windows Start menu icon and right-click again.
- Find the Device Manager and click on it.
- On the Device Manager window, you should see the Network Adapters. Click on it to see your current and installed Network Adapter.
- If you have multiple network hardware, choose the one you are currently using and right-click to see available actions that you can do with it.
- Choose Uninstall. When prompted to delete the driver software, check on it and continue with the uninstallation.
- Close the Device Manager window and restart your PC.
- Now you will need a separate laptop, PC, or device that can access the internet and download as well to download a new driver for your network adapter. Go to your network hardware manufacturer’s official website and get a new and updated driver version for it.
- If you don’t know what your network driver’s manufacturer is then you should download the Snappy Driver downloader and it will download what you need.
- Use the downloaded driver and install it on your PC.
- After the installation, do a full reboot and your problem should be fixed.
Method 3: Disable the IP Helper service
Sometimes it is the simple things that make the issue and conflict. So we will also try this method just in case the previous methods don’t work.
- Press the Windows key + R to launch the Run window.
- On the blank box, type services.msc and press the ENTER KEY.
- On the Services window, scroll down and look for the IP Helper.
- Right-click on it and hit Properties.
- On the new window, choose the General tab.
- Look for the Startup Type and you should see the Automatic.
- Click on it and choose Disabled.
- Click OK to exit.
- On the IP Helper, right-click again and this time choose Stop.
- Close the Services window and restart your PC. When Windows OS has rebooted, the IPv6 connection should now function normally.
IPv6 and IPv4 are similar in terms of giving you internet access. The difference is that the IPv6 is much bigger and broader with its number of IP addresses. Plus it is much more stable and more reliable. It just so happen that it has not caught up yet. One biggest reason is that the majority of devices and ISP included still relies on IPv4.
So fixing IPv6 should be similar to how you fix IPv4. Just to make sure that the issue is not as difficult as we assume, go to Ethernet Properties and make sure that the IPv6 checkbox is ticked. It would be such a waste if the problem was just it all along. In case you do not know how to see the Ethernet Properties, press Windows key + R and hit Enter key. On the Run window, type NCPA.CPL and press Enter key again. On the Network Connections window, double-click your network adapter to launch the Ethernet Status. Below that is the Ethernet Properties. Click on it and then scroll down to see if IPv6 has a ticked checkbox.
If you have more questions about this article’s topic feel free to leave us a message in the comment section. We will try to answer them as soon as possible. You can also leave some suggestions for our next topic. It could be something related to this one or entirely a new one. And please do share this article with your friends and relatives if they experience the same issue with their internet connection.